Privacy Policy
PRIVACY POLICY
What About Saddles — whataboutsaddles.com
Last updated: May 2026
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WHAT DATA WE COLLECT & WHY
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When you place an order:
Name, email, address, phone, payment details —
to process and deliver your order, and comply
with legal obligations.
When you contact us:
Name, email, message content — to respond to
your enquiry.
When you subscribe to our newsletter:
Email address — to send you updates about new
saddles and offers. You can unsubscribe at any time.
When you submit a consignment application:
Name, email, country, saddle photos and details —
to evaluate your application and manage the
consignment relationship.
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LEGAL BASIS (GDPR)
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- Order processing: performance of a contract
- Newsletter: your consent (withdrawable at any time)
- Consignment: performance of a contract /
legitimate interest
- Legal compliance: legal obligation
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HOW LONG WE KEEP YOUR DATA
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Order data: 6 years (legal requirement, Portugal)
Newsletter subscriptions: until you unsubscribe
Consignment data: 3 years after end of relationship
Contact enquiries: 2 years
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WHO WE SHARE DATA WITH
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We do not sell your data. We share it only with:
- Shopify (our e-commerce platform) — EU-compliant
- Payment processors (Stripe, PayPal) — PCI-DSS certified
- Shipping carriers (DHL, others) — for delivery only
- Email service providers — for transactional emails
All processors operate under GDPR-compliant agreements.
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YOUR RIGHTS
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Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
To exercise any of these rights, contact us at:
info@whataboutsaddles.com
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